| Telephony Features |
 Find-me-follow-me call forwarding
Multi-site support
Outbound call planning
Voicemail system (centralized & distributed)
Auto attendant (single & multi-tier)
Interactive voice response
Overhead paging
Directory listing
Conference bridging
Call queueing
ADSI menu
Call detail recording
Local and remote call agents
Unified dial plan
Presence
Telecommuting
Inbound/Outbound FAX support
QoS
Gateway services
Legacy PBX and key set integration
Unified messaging
Call recording
Web operator panel
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| Call features |
Music on hold
Music on transfer
Call waiting
Caller ID
Caller ID blocking
Caller ID on call waiting
Call Forward on busy
Call Forward on no answer
Call Transfer
Call Parking
Call Retrieval
Remote call pickup
Do not disturb
Direct inward dial (DID)
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telephony / enterprise features
